Sales and Service Associate

At AAA Northern California, Nevada and Utah, we know you're more than who you bring to work.
For over a century, we've continued to redefine ourselves to become a multi-faceted leading provider of travel, insurance, and auto services.
We know you're as versatile as we are, and it makes what you have to offer the Members and communities we serve that much more unique.
We are seeking the right individuals who are driven to continue our organization's dedication to serving our Members.
AAA offers many opportunities that will excel your career, while allowing you to take comfort in knowing that you'll be covered by some of the best and competitive benefits in the industry.
Combine that with your ability to excel with customers in a one-on-one basis and your affinity for generating sales, and you might be more than interested in our current opening for a Sales and Service Associate.
Here, we welcome your skills in providing outstanding customer service.
That will include educating them on the various ways to access AAA products and services:
be it through a visit to a local branch, online, by the phone, even through the mail.
Though you will be working under general direction, your professional demeanor and self-sufficiency will carry you, whether you handle moderately complex customer transactions or provide training and technical guidance to others.
You will also be counted on to:
Perform for AAA Members' various needs, including DMV transactions, cashiering, domestic travel preparations, underwriting support, and more Understand, promote, and generate referrals for promotions, products and services to achieve both individual and departmental goals and objectives, while turning customer obstacles into mutually achieved successes Identify process-improvement opportunities Provide assistance in other offices from time to time Make customer-service decisions within established guidelines and confidently handle routine transactions independently Take the initiative toward pursuing and owning your own personal development plan The candidate we seek will demonstrate top-notch ability to serve as a multi-tasking, front-line customer contact - literally, an ambassador of AAA.
Accuracy and confidence in handling money, making change and balancing the cash drawer are pluses, as are good computer skills, proficiency in reading and basic arithmetic, and excellent written and verbal communication skills.
This position requires:
a High School Diploma or GED; a minimum of 2 years sales or customer-service work experience; and experience in working with attaining and surpassing sales goals.
Please note that you will be asked to complete a candidate assessment following your application, via email.
Your application will not be considered until the assessment has been completed.
Joining AAA delivers career potential, flexibility, and excellent benefits.
Become the face of AAA, and bring your whole self to every aspect of what we do.
Give your career a jumpstart with the company that has a well-respected past and a smart business eye towards the future.
Apply today.
AAA is proud to be an Equal Opportunity Employer.

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